Category Archives: The designer’s life

First, You’ve Gotta Have An Expertise

I’ve spent a chunk of the last seven months writing a book, So… You Want to Join the Gig Economy. Now what? Tales From a Freelance Veteran–available in January. As such, I’ve been thinking a lot about what has helped to propel me through the last 10 years of my life as an independent consultant and what someone who is pondering making the leap might want to consider.

First and foremost, you need to have an established expertise. It may seem obvious, but there are many people out there who want to start a side hustle who don’t have an expertise, but try it anyway…

I … » Continue Reading.

So tired of shi##y eLearning

Back in my Walgreens days when I was on the buyer’s side of the table, I had the opportunity to talk with many learning companies. I remember clearly, the day that a sales person from one of these companies was demoing a sample course and explained that clicking next or clicking an icon to reveal some more content to read was interaction.

Clicking ain’t interaction

While clicking a button on a screen is an action, it is NOT  interaction. And since that day I have been on a personal crusade to help clients push the envelope on their own thinking about interaction and engagement. I want learners to THINK. … » Continue Reading.

To Err is Human

I’ve been thinking a lot lately about perfection and how, if left unchecked, it can stand in the way of progress and completion.

Thanks to Anna Belyaev, my former boss and mentor-for-life, I include the following risk in every project kickoff’s list of risks and opportunities, “We are humans.”

I go on to explain that “at some point in this project any one of us, and probably each of us, will show up as being human—someone might get sick, we will take vacations, family emergencies might arise, priorities might shift at the last minute requiring a change in schedule, and it’s very possible that … » Continue Reading.

If not you, then who?

I had the pleasure of attending, Pamay Bassey’s TedTALK in New York last week (it starts around minute 19 of the “Act 1” link). Pamay and I have worked together since 2007. I’ve been her client, she’s been my client, and through it all, we’ve been a sounding board for one another as we navigate the world of workplace learning… and beyond.

She said something in her talk that reminded me of a time during my first year as an independent consultant. I was having a particularly “low confidence day.” You know, the kind of day where you think to yourself, “Man, I … » Continue Reading.